1. Introduction

Welcome to OrbitEngine. These Terms & Conditions govern your use of our services and outline the obligations and rights of both parties. By engaging our services, you agree to comply with and be bound by these Terms & Conditions.

2. Definitions

Client: The individual or entity engaging the services of OrbitEngine.

Agency: Refers to OrbitEngine or Digital Engine, LLC

Services: The marketing, consulting, design, and other services provided by the Agency.

3. Services

3.1. Scope of Services

The Agency will provide the services as outlined in the agreed-upon proposal. Any additional services requested by the Client may incur additional fees.

3.2 Services Offered

OrbitEngine provides a range of digital marketing services, including:

Digital Marketing: Lead generation, client acquisition strategies.

CRM Implementation: Using our white-label CRM platform.

Website and Landing Page Development: Custom-built within our platform.

Automation Services: Tailored automation for lead nurturing and client engagement.

3.3 Platform Usage

Additional Services: The use of the platform provides additional services that applies additional charges. Check our pricing guide.

In-House Tools: All campaigns and related assets will be created within our platform, eliminating the need for third-party tools.

Third-Party Integration: If you request integration with third-party platforms or require custom code, additional charges will apply. Pricing will be provided upon approval of the proposal and will be added to the upcoming billing period.

3.4 Service Delivery and Performance

Service Basis: Our services are based on the number of leads generated and the growth achieved for your company.

Performance Indicator: An increase of more than 5% in your leads or business growth signifies that our strategies and assets are beneficial.

3.5 Changes to Services

Any changes to the scope of services must be agreed upon in writing by both parties. Additional charges may apply for changes outside the original agreement.

4. Fees and Payment

4.1. Pricing

The Client agrees to pay OrbitEngine a monthly or yearly as per pricing, excluding service tax. This fee is recurring and will be billed monthly or yearly.

4.2. Payment Methods

Accepted payment methods include major credit cards.

4.3. Late Payments

Late payments may incur interest at a rate of 2% per week. The Agency reserves the right to suspend services until payment is received.

4.4 Non-Payment

If payment is not received within 14 days, the Agency reserves the right to terminate the agreement and pursue legal action to recover the outstanding amount. Additionally, the Client will be responsible for any costs associated with the collection of overdue payments, including legal fees.

4.5. Service Tax

The monthly fee is exclusive of any applicable service tax. The Client is responsible for paying the service tax, which will be added to the invoice at the prevailing rate.

4.6. Automatic Renewal

This agreement will automatically renew on a monthly basis unless either party provides written notice of termination at least 7 days before the next billing cycle.

4.7. Refunds

Refunds will be processed in accordance with our Refund Policy.

5. Confidentiality

5.1. Confidential Information

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the term of this agreement.

5.2. Non-Disclosure

Neither party will disclose confidential information to any third party without the prior written consent of the other party.

6. Intellectual Property

6.1. Ownership

The Agency retains ownership of all methodologies, processes, techniques, and know-how used in the course of providing the services. All assets created (landing pages, websites, automations) remain the property of OrbitEngine.

6.2. Client Rights

Upon full payment, you are granted a non-exclusive, non-transferable license to use the assets.

7. Limitation of Liability

The Agency will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the services provided. The total liability of the Agency shall not exceed the amount paid by the Client for the services.

8. Indemnification

The Client agrees to indemnify and hold harmless the Agency, its employees, and agents from any claims, damages, losses, or expenses arising out of the Client’s use of the services or breach of these Terms & Conditions.

9. Termination

9.1. By Either Party

Either party may terminate the agreement within 14 days written notice to the other party.

9.2. For Cause

The Agency may terminate the agreement immediately if the Client breaches any material term of these Terms & Conditions.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Wyoming, USA. Any disputes arising under these Terms & Conditions shall be resolved in the courts of Wyoming, USA.

11. Entire Agreement

These Terms & Conditions and any referenced policies, constitute the entire agreement between the parties and supersede all prior agreements or understandings.

12. Amendments

The Agency reserves the right to amend these Terms & Conditions at any time. Any amendments will be effective upon posting on the Agency’s website or notification to the Client.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at [email protected].