Frequently Asked Questions

Here, you'll find answers to the most common questions about our marketing services, pricing, processes, and more. Whether you're a potential client looking to understand how we can help your business grow, or a current client needing more details about our services, this page provides comprehensive information to address your queries. If you have a question that isn’t covered here, feel free to contact us directly – we’re here to help!

General Questions

Can I upgrade or downgrade my plan after I’ve subscribed?

Yes, you can easily upgrade or downgrade your plan at any time. If you choose to switch from a monthly to a yearly subscription, you’ll benefit from the 2 months free offer. Any changes to your subscription will be prorated and reflected in your next billing cycle.

How do I submit questions for the Q&A sessions?

To participate in the Q&A sessions, simply submit your questions using the form provided in your OrbitEngine dashboard. We recommend submitting your questions at least 24 hours before the scheduled session to ensure we can address them effectively.

What happens if I miss a Q&A session?

If you miss a Q&A session, don’t worry. We record each session and make it available in your dashboard so you can review it at your convenience. You can also submit your questions for the next session.

How do I add new users to my OrbitEngine CRM account?

You can add new users directly from your OrbitEngine dashboard. Go to the user management section, enter the user’s details, and assign them the appropriate role. There’s no limit to the number of users you can add to your account.

What if I need help during my trial?

We’re here to support you throughout your trial period. You can access our help center, reach out via live chat, or book a quick call with our support team. Our goal is to ensure you get the most out of your trial experience.

Can I customize the design of my websites and funnels during the trial?

Yes, during the trial, you have full access to all design tools and templates within OrbitEngine. You can customize your websites and funnels to match your brand and see how the platform fits your needs before committing to a subscription.

What happens if I cancel my subscription?

If you decide to cancel your subscription, your account will remain active until the end of your current billing cycle. After that, your access to OrbitEngine CRM and its features will be discontinued. We can also assist with transferring your data to another platform for a fee, depending on the size of your data and the complexity of your setup.

How do I track the performance of my campaigns within OrbitEngine?

OrbitEngine provides a comprehensive analytics dashboard where you can track the performance of your marketing campaigns, websites, and automations in real-time. You’ll have access to detailed reports that help you measure ROI and make data-driven decisions.

Will I be charged automatically after my trial ends?

Yes, if you choose to continue using OrbitEngine after your 14-day trial, your payment method will be automatically charged based on the subscription plan you selected—either monthly or yearly. You can update or change your payment information anytime before the trial ends.

Can I request additional services like branding or automation after I’ve subscribed?

Yes, you can enhance your OrbitEngine experience with add-on services such as custom branding, advanced automation setups, high-converting funnels, and professional websites for your business. These add-ons are available on top of your monthly subscription and are billed on a per-project basis, ensuring you only pay for what you need.

Ready to simplify your business and elevate your coaching practice? Get started today and see the difference OrbitEngine can make!"

Schedule a complimentary consultation with our experts to discuss your business goals and explore how our platform can drive your success. During the call, we'll assess your needs, answer your questions, and outline the best strategies to help you achieve your objectives. Don’t miss this opportunity to get personalized insights and start your journey towards growth.